Despite previous assurances from government and Avanti West Coast that they had a plan to improve the service, we have seen yet more cancellations and timetable disruption with all the inconvenience that follows.
I have received countless correspondence from constituents whose lives have been made miserable by this shoddy service.
Avanti West Coast have run this franchise since December 2019. They must take responsibility.
I let Avanti know that this isn’t acceptable. To improve rail services, the government must remove the franchise from Avanti and run it as a public service in public hands. Only then can shortages of drivers be addressed.
My constituents deserve a decent rail service and they do not receive such a service from Avanti. Bill Esterson